Most project delays during wintertime operations can be attributed to equipment failure. Reliable heating equipment is necessary to keep projects on track during winter.
Equally important is reliable service – both preventative and reparative to ensure continuous operation on site with minimal interruptions.
In most cases, Cahill deploys highly trained service technicians to customer sites to perform routine preventative maintenance as part of our rental offering. By doing so, we virtually eliminate any chances of our heaters breaking down during operation. For large / remote projects, we deploy and rotate personnel as needed in customer camps readily available to service the heaters if needed 24x7.
Whether our technicians are at your site or not, we are available round the clock to provide service and keep your project running without interruptions. In an industry where after-hour service is almost unheard of, Cahill has a 24x7 service helpline that customers can reach us on regardless of the time of the day. Within just a few hours of requesting service, a Cahill service technician will be available on site to get equipment running.
Service is deeply ingrained in the Cahill culture and our goal is to provide customer service in the safest, quickest and greenest way.